Your IT provider and your security team should not be two different conversations.
Most managed service providers handle your IT. Most security firms handle your threats. Neither is accountable for what falls between them. Ikaan integrates both under one managed program so nothing falls through.
See If You Qualify for a Free ConsultationTwo vendors. Two conversations. One gap in the middle.
The traditional model splits IT management from cybersecurity. Your MSP keeps the lights on. Your security firm monitors threats. But when something goes wrong, each points to the other and your organization is left in the middle.
For organizations with compliance requirements, this gap is not just an operational inconvenience. It is an audit finding, a liability, and increasingly a contract disqualifier.
Accountability gaps between IT and security
When your MSP and security firm do not share a single program, nobody owns the overlap. Patch windows miss security requirements. Alerts go unactioned. Evidence trails disappear.
Compliance requirements your MSP cannot meet
CMMC, HIPAA, SOC 2, and FedRAMP require security controls that most traditional MSPs are not equipped to implement or document. A managed services contract is not a compliance program.
No single source of truth for your security posture
When IT data lives in one platform and security data lives in another, leadership cannot see the full picture. Auditors cannot either which means you cannot prove what you cannot show.
Paying twice for what should be one program
Two vendors, two contracts, two sets of tooling. Most organizations are paying a premium for fragmentation and still not getting the integrated coverage they actually need.
One integrated managed program. IT and security, built to work together.
Ikaan’s NextGen MSP model is built on the premise that IT operations and cybersecurity are not separate functions they are two sides of the same operational risk. We manage both through a single program, a single platform, and a single accountable team.
Managed IT Operations
Endpoint management, patch delivery, helpdesk support, and infrastructure monitoring. The foundation every organization needs delivered consistently and documented for compliance.
Managed Security Operations
24/7 SOC monitoring, threat detection and response, SIEM management, and vulnerability scanning all integrated with your IT environment so nothing is missed between the two.
Continuous Compliance Management
Controls monitoring, evidence collection, and compliance reporting built into the managed program. Audit-ready is not a once-a-year exercise it is the steady state.
Single Pane of Glass Visibility
One dashboard. IT health, security posture, compliance status, and open vulnerabilities visible to your leadership team without toggling between platforms or calling two vendors.
Dedicated Support Team
A named team that knows your environment. Not a generic helpdesk ticket queue practitioners who understand your compliance requirements, your infrastructure, and your risk tolerance.
Strategic Advisory
Quarterly reviews with your dedicated advisor covering security posture, compliance status, upcoming requirements, and technology roadmap. Leadership-level insight, not just operational reporting.
Three ways to work with us.
Every organization is different. Some need a full IT and security department. Others have internal teams that need reinforcement. We structure engagements to fit your operational reality.
Fully Managed
Ikaan serves as your complete IT and security department. Helpdesk, endpoint management, security monitoring, compliance operations, and strategic advisory all delivered and accountable through one team.
Co-Managed
Ikaan partners with your existing internal IT team. We take 24/7 security monitoring, compliance operations, and complex security projects. Your internal team focuses on strategy and day-to-day operations.
Monitoring Only
Network and endpoint monitoring with alerting and reporting. Your team resolves issues we make sure you know about them first, with the context needed to act quickly and document appropriately.
Essential. Professional. Enterprise.
All tiers are delivered through our managed security platform and scale with your headcount. Pricing is per user per month. Contact us for current rates.
- Continuous endpoint monitoring and patch management
- Endpoint Detection and Response (EDR)
- Foundational vulnerability scanning
- Business-hours helpdesk support
- Monthly security and compliance status report
- Asset inventory and documentation
- Everything in Essential
- 24/7 SOC and Managed Detection and Response
- SIEM and log monitoring
- Continuous framework alignment (CMMC, HIPAA, SOC 2)
- Quarterly compliance advisory reviews
- Incident response support
- Cloud workload monitoring
- Priority SLA support
- Everything in Professional
- Multi-framework management (CMMC, FedRAMP, SOX, HIPAA, PCI-DSS)
- Dedicated compliance advisor
- Executive and board-level reporting dashboards
- Audit defense management
- Dedicated vCISO advisory hours
- Custom SLA and escalation paths
Not sure which tier fits? See if you qualify and we will help you figure it out.
Preparing for CMMC? Your managed services program needs to be compliance-ready from day one.
Our NextGen MSP tiers are built with CMMC Level 2 requirements in mind. If you are a defense contractor heading into a CMMC assessment, your managed services provider needs to be part of the solution not a gap in your evidence package.
Ready to stop managing two vendors for one problem?
Start with a 30-minute conversation. We will assess where your current IT and security coverage has gaps and show you what an integrated program looks like for your environment.